For jewelry stores & coin shops

Every buy.
One clear record.

MetalOS brings the buying counter, customer conversations and daily shop work into one simple workspace. Built on GlobalOS, shaped for the precious metals trade.

Request a pilot conversation See how a buy works
  • Your shop sets its own rates
  • Works alongside the tools you keep
MetalOS / Counter

Buy ticket

#B-1042

In progress
JW
Jamie WilsonReturning customer · 3 prior buys
Details on file
ItemWeightPurityAmount
ChainYellow gold12.40 g14K$644.80
RingYellow gold4.10 g10K$151.70
RoundSilver bullion1 oz.999$38.00
PayoutRecorded at counter
Total$834.50
Edit lines Review & complete
Concept preview · sample data and rates

01Fewer steps at the counter.

02Cleaner records after every buy.

03Customers who know what to expect.

The MetalOS counter

A buy, start to finish.
Nothing extra.

The counter workflow is the heart of MetalOS. We are finishing it now with pilot shops, so it fits the way your buyers already work.

  1. 01

    Start with the customer

    Open a buy ticket and capture the details your shop needs, with returning customers a tap away.

  2. 02

    Add each item

    Metal, weight, units and purity on every line. Your shop's rates do the math in plain view.

  3. 03

    Review the total

    Correct a line before anything is final. The customer sees the same clear numbers you do.

  4. 04

    Complete and keep the record

    Record the payout method, finish the buy and find the receipt and transaction later.

Pilot scope: the counter workflow is in development. Payout recording and money movement are separate capabilities; we will confirm which apply to your shop.

Built on GlobalOS

The rest of the shop,
in the same place.

MetalOS keeps the GlobalOS workspace and trims it down for a metals shop. The work around each buy stays next to the buy.

01 / Conversations

Answer “what's it worth?”

Customer messages, photos and quote requests together, with follow-up close by. Available channels depend on your setup.

02 / Tasks

Give every hold a next step

Assign follow-ups, due dates and recurring shop work so nothing waits on memory.

03 / Files & photos

Keep the paper trail tidy

Item photos and documents organized, with private and shared access for the right people.

04 / Time & schedules

Know who's on the counter

Clock in, review hours and plan shifts by person and location.

05 / Website

Show up when people search

A business website you review before it goes live, managed from the same workspace.

GlobalOS

Want the full platform?

MetalOS is the focused edition. GlobalOS has every workspace capability.

Visit GlobalOS

Who it's for

Made for counters
that buy metal.

Different shops. The same need: a buy that is quick for the customer and clean for the books.

Jewelry stores

Add a consistent gold-buying workflow next to sales and repairs, without another complicated system.

Coin & bullion shops

Record coins, rounds and bars line by line, with purity and units your staff already use.

Gold buyers & exchanges

Move from evaluation to a recorded purchase and payout with fewer handoffs.

Built from everyday work

We wanted the counter to feel simple again.

Paper tickets, a spreadsheet, a separate texting app and a point of sale that was never made for buying. The people behind GlobalOS work around precious metals every day, and we kept seeing the same friction.

MetalOS is our answer: a narrower, friendlier GlobalOS for one job done well. We're building the counter with shops that use it, one workflow at a time.

Pilot conversations

Help shape MetalOS for your counter.

Tell us how you evaluate a purchase, complete checkout and keep records today. We'll review your workflow and follow up about fit and next steps.

We use these details only to follow up about MetalOS.

A few things to know

Your kind
of counter.

Is MetalOS available today?

We are working with pilot shops to finish the counter workflow. The GlobalOS workspace it is built on is available now. Request a pilot conversation and we'll tell you what fits your shop today.

Does MetalOS set metal prices?

No. Your shop sets its own rates and policies. MetalOS records the inputs you use and shows the math clearly.

Do I have to replace my point of sale?

No. Start with the buying counter and keep the software you still need. Expand when it makes sense.

What about record-keeping rules in my area?

Requirements vary by location. We'll walk through what your shop needs to record during the pilot conversation.

How is MetalOS related to GlobalOS?

MetalOS is a simplified edition of GlobalOS for jewelry stores and coin shops. Same workspace foundation, fewer screens, a counter built for buying metal.